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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Paul Roberts

October 16, 2026

5  out of  5
rating by Paul Roberts
"I can't recommend Zack highly enough. Over the past few weeks, I was searching for the right vehicle and ended up requesting insurance quotes on several different cars before finally making a purchase.

Every time I contacted him, Zack responded quickly and had a quote ready in no time. He never seemed bothered by the fact that the first few vehicles didn't work out and was always friendly, professional, and helpful throughout the process.

Once I finally found the right vehicle, he got everything sorted quickly and made the insurance side of things completely stress-free. Great service, excellent communication, and a genuine pleasure to work with. I would highly recommend Zack to anyone looking for insurance assistance."
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Colleen Spasojevic

October 14, 2026

5  out of  5
rating by Colleen Spasojevic
"Couldn't have had a better experience switching to Ryan Payne State Farm. Zach was super helpful over the phone and was patient with all of my questions. Ryan even reached out directly afterward to say hello and follow up, which really showed how much they care about their clients. On top of the great personal service, they saved me money by beating my old rates! 10/10 recommend them to anyone thinking about switching!"
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Ando.Bean H

October 12, 2026

5  out of  5
rating by Ando.Bean H
"Excellent customer service. This is the best State Farm office I have been to. Ryan and his entire team are great!"
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NardHitEmUP

October 8, 2026

5  out of  5
rating by NardHitEmUP
"They took care of me , made sure everything was taken care"
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Katie Kelly

October 8, 2026

5  out of  5
rating by Katie Kelly
"Ashley was super helpful with keeping me up to date on a billing issue I was dealing with. She kept me informed and explained on what was going on. If I could give Ashley 6 stars I would!"
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Bubba Love

September 16, 2026

5  out of  5
rating by Bubba Love
"It was great working with Ryan. He was incredibly helpful, responsive, and knowledgeable throughout the process. He was able to set me up with exactly what I needed within the timeframe I was working with, and I really appreciated his professionalism and efficiency. Highly recommend working with him!"
We responded:
"Glad we could get the insurance set up smoothly! Congrats on the new ride! "
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ellie akua

September 15, 2026

5  out of  5
rating by ellie akua
"It took multiple days to set up my account because of the delay, but Zack explained everything step by step. He was kind, patient, and helpful throughout the whole process, and he was always available whenever I needed assistance. I really appreciated his excellent customer service and support!"
We responded:
"Hey Ellie, thank you so much for the positive words! Zack does a great job being on your time and not his own!"
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Trevor Kimble

September 14, 2026

5  out of  5
rating by Trevor Kimble
"Ryan was extremely helpful throughout the entire process of getting my auto insurance set up. He took the time to answer all of my questions, explained the different coverage options clearly, and made adjustments to my quote based on what I was looking for. He was responsive, professional, and never made me feel pressured into purchasing anything. I especially appreciated him taking the time to explain my liability limits, rental coverage, roadside assistance, and how the claims process would work. Great customer service and an easy experience from start to finish. I would definitely recommend Ryan to anyone looking for insurance coverage!"
We responded:
"Thank for the review Trevor! Glad you are a part of our office! "
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Niri Almeida

September 1, 2026

5  out of  5
rating by Niri Almeida
"Exceptional service. Was given full explanation of coverage. Provided different coverage options at great prices. Professional and pleasant staff. Definitely would recommend."
We responded:
"Hi Niri, Zack prides himself in making sure the coverage set up fits what’s right for you! "
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Beth Saverino

September 1, 2026

5  out of  5
rating by Beth Saverino
"Zack provided great customer service taking the time to explain my options and working hard to find the best rate for my family's bundle of car, home, and umbrella insurance. I highly recommend Ryan, Zack, and Ben!"
We responded:
"Thanks Ms. Beth. We appreciate your support! Thank you for joining our agency "
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Mallory Schilpp

August 29, 2026

5  out of  5
rating by Mallory Schilpp
"Ben made it so easy to switch my car insurance, and saved me money in the process! Thank you guys so much!!"
We responded:
"Hi Mallory, thank you for giving our agency the chance to save you some money. I am glad Benny was able to make the switch easy."
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Jennifer Gikic

August 23, 2026

5  out of  5
rating by Jennifer Gikic
"Ben was amazing is assisting my needs for me and my family. He was very knowledgeable and helped me get insurance the same day we first spoke. Highly recommend!"
We responded:
"Hi Jennifer, thank you so much for the review! "
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Ryan Gower

August 12, 2026

5  out of  5
rating by Ryan Gower
"Great people to work with!"
We responded:
"Hey Ryan we appreciate the review! We pride ourselves in making insurance easy! "
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Adam Strine

August 12, 2026

5  out of  5
rating by Adam Strine
"Ryan is extremely helpful and very friendly. His patience was the reason we decided to to go with State Farm."
We responded:
"Hey Adam, thanks for the review! "
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Katherine Swanson-Palmer

August 5, 2026

5  out of  5
rating by Katherine Swanson-Palmer
"Ryan was so helpful and easy to work with!! Highly recommend, especially for first time home owners."
We responded:
"Hey Katherine we have loved working with you! "
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Corey Ellis

August 3, 2026

5  out of  5
rating by Corey Ellis
"Zach made my auto insurance claim easy and was able to answer any questions I had. Also, was very professional and made it a great overall experience."
We responded:
"Thank you Corey"
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Alejandro Garcia

August 1, 2026

5  out of  5
rating by Alejandro Garcia
"I had a great experience working with Ben. From the very beginning, he was attentive, responsive, and made the entire process simple and stress-free. Communication was excellent, and he took the time to answer all of my questions without ever making me feel rushed.

Not only did he help me save a significant amount of money, but I also ended up with better insurance coverage and terms than I had before. It was an easy, hassle-free experience from start to finish. I highly recommend Ben and his team if you’re looking for honest service, great pricing, and someone who genuinely looks out for your best interests. ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Hey Alejandro we are glad Ben helped make the insurance search a nice experience "
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Andre Lemard

August 1, 2026

5  out of  5
rating by Andre Lemard
"I had such a great experience working with Zack from state farm. He was patient in going through all the steps, but also time efficient. I never felt pressure into anything, he just provided me all the information that I needed to make my decision. They have very impressive and competitive pricing, so I will encourage everyone I know to check them out. Thanks for making the process seamless and stress free Zach!"
We responded:
"Thank you Andre"
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Landon Cargle

July 31, 2026

5  out of  5
rating by Landon Cargle
"Great help, works fast and well."
We responded:
"Hey Landon! Drive safe with that new car! "
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Michael Rodriguez

July 23, 2026

5  out of  5
rating by Michael Rodriguez
"Very understanding, professional, and flexible. Excellent!"
We responded:
"Thank you Mike, we enjoyed working with you as well!"
Profile photo of Kwabena / Koby Okrah

Kwabena / Koby Okrah

July 23, 2026

5  out of  5
rating by Kwabena / Koby Okrah
"Zachary was exceptional in his dealings with me to ensure that I got the optimal coverage for my insurance needs. I’m glad I worked with him as my agent."
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Zoe Worthy

July 22, 2026

5  out of  5
rating by Zoe Worthy
"Ben was absolutely amazing! He handled renters insurance for my girls and I with grace and ease. Everything was so simple and he walked me through every step. Can’t beat the customer service here and professionalism!"
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Rafal B

July 17, 2026

5  out of  5
rating by Rafal B
"I am extremely pleased with the quick and friendly service I received. The staff was attentive, knowledgeable, and went above and beyond to assist me with my insurance needs. I highly recommend Ryan Payne for his exceptional customer service."
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Laurie Baker

July 13, 2026

5  out of  5
rating by Laurie Baker
"Ryan does an outstanding job as our insurance agent. He is the best! If you're looking for a new agent and you want an agent that answers your calls and gets you answers, Ryan is your guy!! Highly recommend!"
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Cayonna Kandi webb

July 8, 2026

5  out of  5
rating by Cayonna Kandi webb
"Y'all really been a big help and working with me in the process of putting insurance on a gifted car state farm Ben and ryan his colleagues looked out this whole process was easy thank you guys so much 🥰💪🏿"