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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jake Williams

September 28, 2024

5  out of  5
rating by Jake Williams
"Zack and the State Farm team at the Arbutus office are exceptional. Saved me money with just a quick and courtesy call. As someone who grew up in the Arbeautiful community, it’s great to see business thrive with top notch customer service and exceptional business knowledge. Will recommend to anyone looking for insurance in the future."
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Shana Hildreth

September 27, 2024

5  out of  5
rating by Shana Hildreth
"I had an excellent experience with Ryan Payne at State Farm. He was incredibly knowledgeable and took the time to answer all my questions. His team member, Kelly, was also fantastic—she was friendly, efficient, and made the process seamless. I highly recommend Ryan and his team for anyone looking for reliable insurance services!"
We responded:
"Shana, I am glad we were able to give you a positive experience! We know insurance planning isn’t everyone’s favorite topic, but we try to make it as simple and enjoyable as possible!"
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Bobby Bianco

September 17, 2024

5  out of  5
rating by Bobby Bianco
"Ryan was very responsive and helpful in answering all of our questions. He made switching insurance companies extremely easy and stress free."
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Aaron Reeder

September 10, 2024

5  out of  5
rating by Aaron Reeder
"Ryan Payne and his team are incredible. Zack was easy to speak with and very knowledgeable. Highly recommend these guys!"
We responded:
"I am glad Zack was able to help you out! He is very knowledgeable and able to help many with their insurance needs "
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Renee T

September 5, 2024

5  out of  5
rating by Renee T
"Ryan is great to work with. He responded quickly and always made sure to answer any questions thoroughly. Thanks for all the help!"
We responded:
"Thank you for the kind works Renee! I am glad we were able to protect your new car! Drive safe! "
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Isaiah Smith

September 4, 2024

5  out of  5
rating by Isaiah Smith
"Ryan was great to work with. Explained everything perfectly and the process smooth. Definitely put my money in good hands."
We responded:
"Isaiah, pleasure was all mine! I am glad I was able to give you a jump start on the insurance planning! "
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Richard Blanchard

August 26, 2024

5  out of  5
rating by Richard Blanchard
"Ryan was extremely easy to work with and very thorough. He genuinely took the time to explain my insurance policy with me and was very caring. I would highly recommend."
We responded:
"Hey Richard I really enjoyed working with you on the onboarding process! I look forward to working with you on the insurance planning for many years to come! "
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Joanne Dreher

August 23, 2024

5  out of  5
rating by Joanne Dreher
"Thank you Ryan for getting back to me so quickly and answering all my insurance questions. You were great to work with and the premium was fair. Your combination of insurance knowledge and friendliness is why I have placed both my home and auto coverages through you! Joanne"
We responded:
"Joanne, I’m glad I was able to help you out with your insurance planning! Can’t wait to work with you in the future."
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Amanda Seidl

August 19, 2024

5  out of  5
rating by Amanda Seidl
"Thank you so much to Ryan Payne for being able to help me out on such short notice, quickly, and efficiently in getting car insurance while I was at the car dealership! You are professional, trustworthy, and helped guide me in making the best decision for what I needed while presenting me with all my options. You are so appreciated and I cannot thank you enough!!"
We responded:
"Hi Amanda! Congrats on the new car! I appreciate the kind words"
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Garfield yuille Jr

August 9, 2024

5  out of  5
rating by Garfield yuille Jr
"Awesome local guy very helpful finding me the best quote for all of my vehicles. Ryan was very patient and friendly answering all of my questions and finding any discounts to save me. His office was also very comfortable I recommended to any in need of insurance"